Employee Assistance Programme

We have responsibility for the management of the Employee Assistance Programme (EAP) which was established as a Public Sector Reform initiative in 1998 under the Office of Public Sector Reform, to provide public officers who are experiencing work related and personal problems, with the requisite counselling. This programme was formerly managed by the Office of Public Sector Reform.

The EAP provides a suite of services for Public sector employees which include:-

• Individual Counselling

• Family Counselling

• Group Counselling

• Seminars & Workshops

• Critical Incidents Stress Debriefing 

• Psychological testing

• Occupational stress

Objectives of Employee Assistance Programmes (EAP)

The overall aim of the EAP is to provide preventive and proactive interventions, for the early detection, identification and/or resolution of both work and personal problems that may adversely affect employee performance and wellbeing. These problems and issues may include, but are not limited to, relationships, health, trauma, substance abuse, gambling and other addictions, financial problems, depression, anxiety disorders, and psychiatric disorders, communication problems, legal issues and coping with change.

The EAP provides a support mechanism for those employees who may be presenting with challenges that impact negatively on their productivity and overall work engagement. 

The services offered as part of the EAP platform will form part of a robust Human Resource Management strategy the objectives of which include :-

• Implementation of a targeted and strategic approach to Leave Administration ; 

• Improved and more strategic Absence Management Strategy to promote a healthy and productive Workforce;

The information gleaned from the EAP will be used to inform the roll-out and implementation of service wide strategies aimed at addressing the twin focus of employee wellbeing and organisational performance. Our People Support and Wellness Unit provides Administrative, operational and human resource support for the EAP portfolio.